Print and bring it
Tour checklist
Print this, bring it, and write the answers down while you are standing there.
You don't pay. There's no fee.
Staffing and nights
- Night staffing. Who is awake, how many, and what happens at 3 a.m.
- Wandering and exit protocol, if that is a worry.
- Medication support and who administers it.
- What is not in the monthly fee. Care levels, incontinence supplies, transportation.
- Family visits, meals with your parent, and holidays.
- Trial stay or respite, if the community offers one.
Money questions
- What is the base monthly rent and what does it include.
- How are care levels priced and what moves a resident up a level.
- Is there a one time community fee, and is any part refundable.
- How often have rates increased in the last three years.
- What happens if funds run low. Does the community accept any other payment source.
Daily life questions
- Can we eat a meal here today, unannounced.
- What does a Tuesday afternoon actually look like.
- How do you handle a resident who refuses a shower.
- How do you communicate with families after a fall or a change.
- Can our parent keep their own doctor.
Before you leave
Ask for the current rate sheet in writing and the name of the person who gave it to you. Then call us and we will put your visits side by side.
Request a shortlist
Related pages
Frequently asked questions
- How many communities should we tour?
- Two or three is usually enough to feel the difference. More than four in one day blurs together.
- Should our parent come along?
- It depends on the person and the day. We talk that through with you before you go.
- Can you come with us?
- We prepare your questions and can accompany a visit if you ask. Ask us on a call what is possible.
Ways to start
Sit with us first. Then pick the home.
- Call (201) 686-8232. Best for an immediate need such as a discharge this week.
- Take the two minute care quiz
- See how we help families
- Print the tour question checklist
- Communities and agencies: partner with us
Informational and referral only. Not medical, legal, or insurance advice. We do not operate communities or employ aides, and we do not publish community prices, waitlists, or bed counts. Verify licensing and current rates with each community or agency.
This site is not medical or financial advice. Confirm coverage with the plan or the state Medicaid office. Facility fees are set by the community.